Find out what your new Subaru can do for you.

As you know, vehicles today are very sophisticated. Many of our customers develop more questions after they have the car for a few weeks. Your new Subaru vehicle is engineered with advanced technology to make sure you’re safe, comfortable, and entertained on every drive.

To make sure you’re familiar with these features and to personalize them according to your needs, Subaru created the Love-Encore visit. You’ll have a one-on-one appointment at Williams Subaru with a Subaru Star Delivery Specialist who will answer any questions you have and help you explore and customize your vehicle’s systems.

Schedule your Love-Encore delivery, and receive a
Complimentary Gas Card.

Just a few of the comments from customers
who've experienced a Love-Encore visit with Arielle:

"I was very happy to have the change to go over all of the vehicles features. Arielle was very caring and understanding. She answered all of my questions."
"Our specialist [Arielle] was very accommodating. When I asked her to show me how to set up the jack, she went to the Service Dept. and got someone to demonstrate. Both said it was a first time anyone had asked for such a demonstration but they were gracious about taking the time. Indeed, they seemed to appreciate my questions."
"Arielle was excellent at walking us through the features of our car and what to expect. Great experience overall! We would highly recommend."

Contact your Subaru Star Delivery Specialist to
learn more or schedule a Love-Encore visit.

Arielle Garcia
Subaru Delivery Specialist


My name is Arielle Garcia and I am your Delivery Specialist at Williams Subaru of Charlotte. I've been working with Subaru since 2016 and have been a Delivery Specialist since 2017. My goal is to make you comfortable and knowledgeable about your new Subaru so you can use all of their amazing features with ease! 


The Subaru Star Delivery Specialist, Your Vehicle Technology Expert.

Once you take ownership of your new Subaru, your Williams Subaru Star Delivery Specialist will schedule a return to the retailer for a Love-Encore visit. This should take place within 14 to 45 days from your original delivery date. This is your opportunity to ask questions about your vehicle’s features and functions. With the help of the Star Delivery Specialist, you will be confident understanding how your vehicle’s technology enhances your driving experience.

Your specialist will explain and demonstrate how to use the systems seen on the right, plus many more, and set them up to work best for you. You will also learn about SUBARU STARLINK™ connected services and how to enroll. Please note this process may take about 30 to 60 minutes. The Star Delivery Specialist is your go-to contact for all of your technology questions before, during, and after taking ownership.