Q: What Subaru models do you sell at Williams Subaru in Charlotte, NC?
A: At Williams Subaru, we carry the full lineup of new Subaru vehicles including the Outback, Forester (& Forester Hybrid), Crosstrek (& Crosstrek Hybrid), Ascent, Solterra EV, Legacy, and Impreza. We also offer a wide selection of Certified Pre-Owned Subaru models and quality used vehicles from other top brands.
Q: Does Williams Subaru offer new, certified pre-owned, and used vehicles?
A: Yes! We stock new Subaru vehicles, Subaru Certified Pre-Owned (CPO) models with factory-backed warranties, and a variety of used cars, trucks, and SUVs to fit every budget.
Q: What is Subaru's Symmetrical All-Wheel Drive and how does it work?
A: Subaru's standard Symmetrical All-Wheel Drive system delivers power to all four wheels for better traction, control, and safety - especially in rain, snow, or on rough roads. This system is one of the reasons Subaru vehicles are so trusted in North Carolina.
Q: What are the differences between the Subaru Outback, Forester, and Crosstrek?
A: The Subaru Outback is a midsize SUV with plenty of cargo space and advanced technology. The Forester is a versatile compact SUV with excellent visibility and standard EyeSight® safety features. The Crosstrek is a sporty, compact crossover with off-road capability and great fuel efficiency.
Q: Can I custom order a new Subaru through Williams Subaru?
A: Yes! If you don't see the exact Subaru you want in stock, Williams Subaru can help you custom order a vehicle with your preferred features, color, and trim.
Q: What is Subaru's EyeSight® Driver Assist Technology?
A: EyeSight® is Subaru's advanced safety suite that uses cameras to monitor traffic, optimize cruise control, and alert you if you drift out of your lane. It can even help apply full braking in emergency situations.
Financing & Leasing FAQs
Q: Does Williams Subaru offer financing and leasing options?
A: Yes, we work with Subaru Motors Finance and a network of other trusted & local lenders to offer competitive financing and flexible lease options for every budget.
Q: Can I trade in my current vehicle at Williams Subaru?
A: Absolutely. We accept trade-ins and provide a fair market value offer that can be applied toward your new Subaru purchase or lease. We will also buy your car outright even if you don't buy one from us!
Q: How do I apply for Subaru financing online?
A: You can start your finance application right on our website. It's quick, secure, and helps you get pre-approved before visiting our Charlotte Subaru dealership.
Q: What credit score do I need to qualify for Subaru financing?
A: Subaru Motors Finance works with buyers across a wide range of credit scores. While higher scores may qualify for better rates, our finance team can help find options for all credit situations.
Q: Does Williams Subaru offer special financing or lease incentives?
A: Yes! Subaru often offers limited-time specials, and Williams Subaru provides exclusive dealer offers on select models. Check our current specials page for the latest deals.
Q: What is the Subaru Guaranteed Trade-In Program (GTP)?
A: Subaru's Guaranteed Trade-In Program ensures you receive a fair value for your current Subaru when you trade it in, based on its model year and mileage.
Service & Maintenance FAQs
Q: What Subaru services does Williams Subaru provide?
A: Our Subaru service center offers everything from oil changes and tire rotations to brake service, engine repair, and factory-recommended maintenance.
Q: How often should I service my Subaru?
A: Subaru recommends service every 6 months or 5,000 miles, but intervals vary by model. Check your owner's manual or ask our service team for guidance.
Q: How do I schedule a service appointment at Williams Subaru?
A: You can book your service appointment online or call or text our service department directly. We also offer Subaru Express Service for routine maintenance without an appointment.
Q: Does Williams Subaru offer loaner vehicles or shuttle service?
A: Yes, we provide complimentary loaner vehicles for qualifying repairs or a Lyft ride to keep you moving.
Parts & Accessories FAQs
Q: Does Williams Subaru sell genuine Subaru parts and accessories?
A: Yes, our parts department stocks only genuine Subaru OEM parts and accessories designed to fit and perform exactly as your vehicle needs.
Q: Can I order Subaru parts online?
A: Absolutely. You can order parts & accessories online through our digital storefront or call our parts department for assistance.
Q: Does Williams Subaru offer installation for Subaru accessories?
A: Yes. Our certified technicians can install any Subaru accessory, from roof racks and bike mounts to all-weather floor mats.
Q: What are the benefits of using OEM Subaru parts vs aftermarket?
A: Genuine Subaru parts are engineered specifically for your vehicle, ensuring perfect fit, performance, and warranty protection - unlike many aftermarket options.
Subaru Programs & Warranty FAQs
Q: What is the Subaru Love Promise and how is Williams Subaru involved in the community?
A: The Subaru Love Promise is Subaru's commitment to giving back through partnerships with local charities, schools, and environmental initiatives. Williams Subaru supports organizations across Charlotte through donations, sponsorships, and volunteer work.
Q: Does Williams Subaru participate in the Subaru VIP Program (Educator, Military, Partner discounts)?
A: Yes. Eligible VIP members, including educators, military, and Subaru partner employees, may qualify for special pricing. Ask our sales team for details.
Q: What warranty coverage comes with a new Subaru?
A: Every new Subaru includes a 3-year/36,000-mile limited warranty and a 5-year/60,000-mile powertrain warranty, plus roadside assistance.
Q: What warranty comes with a Subaru Certified Pre-Owned vehicle?
A: Subaru CPO vehicles include a 7-year/100,000-mile powertrain warranty, a thorough 152-point inspection, and additional benefits like 24/7 roadside assistance.
Q: Does Williams Subaru offer extended warranty coverage?
A: Yes, we offer Subaru Added Security® plans that extend your coverage for extra peace of mind.
Dealership-Specific FAQs
Q: Where is Williams Subaru located?
A: We're conveniently located at 5701 E. Independence Blvd, Charlotte, NC 28212, just minutes from Matthews, uptown Charlotte, and Ballantyne.
Q: What are Williams Subaru's hours of operation?
A: Our sales, service, and parts departments have convenient weekday and weekend hours. Visit our website for the most up-to-date schedule.
Q: Is Williams Subaru family-owned and locally operated?
A: Yes - Williams Auto Group has been family-owned and locally operated in Charlotte, North Carolina since 1937.
Q: Does Williams Subaru offer vehicle delivery?
A: Yes. We can deliver your new or pre-owned Subaru directly to your home or office within the Charlotte area. We also offer pickup & delivery for our service department!
Q: How can I contact Williams Subaru for sales or service?
A: Call us directly, chat with us online, or visit our dealership. You can also schedule service or request a quote 24/7 through our website.
